Privacy Policy | ManVriksha

ManVriksha ("we", "our", "us") respects your privacy. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the choices you have. By using our website or booking a session, you agree to this Policy.

1. Information we collect

Identity and contact: name, email address, phone number.
Appointment information: chosen service, date and time, and any notes you voluntarily share at the time of booking.
Clinical information: details discussed during your session, including history, symptoms, and any medication-related notes.
Payment information: handled directly by our payment processor (Razorpay). We do not store your card or bank details on our servers.
Technical information: standard log data such as IP address, browser, device and pages visited.

2. How we use your information

To schedule, conduct and follow up on your consultation.
To process payments and send booking confirmations and reminders.
To maintain a clinical record as required by professional standards.
To respond to your queries and provide customer support.
To comply with applicable laws and regulatory requirements.

3. Confidentiality of clinical information

All information shared during a consultation is treated as confidential medical information. It is accessed only by the treating clinician and is not shared with any third party except where required by law (for example, a court order, or where there is a serious risk of harm to you or others).

4. Third-party services we use

Razorpay — to process payments securely.
Google (Meet & Calendar) — to create the video session and send calendar invitations.
Email provider — to send booking confirmations, reminders and reschedule links.
Hosting and database providers — to operate the website and store appointment records.

These providers process data on our behalf and are bound by their own privacy and security commitments.

5. Data retention

Booking and clinical records are retained for the duration required by professional and regulatory guidelines. You may request deletion of your non-clinical personal data at any time by contacting us.

6. Security

We use industry-standard safeguards including HTTPS, access controls, and encrypted storage to protect your information. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data.

7. Your rights

Access the personal information we hold about you.
Correct inaccurate or outdated information.
Request deletion of your personal information, subject to legal and clinical record-keeping requirements.
Withdraw consent for marketing communications at any time.

8. Cookies

We use minimal cookies and local storage required for the website to function (for example, session and security cookies). We do not use advertising or cross-site tracking cookies.

9. Children

Our services are intended for individuals 18 years and older. We do not knowingly collect information from children. If a minor requires support, a parent or guardian should book and attend the session.

10. Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

11. Contact us

For any privacy-related questions or requests, please contact:
ManVriksha
Email: atajayvz@gmail.com
Phone: +91 8610142235
Location: Tiruvallur, Tamil Nadu